Do you need help choosing the best softphone for your VoIP needs? Whether new to VoIP or looking to streamline your business communications, understanding when and why to use a softphone can make a huge difference in your daily operations. 

Softphone: what you need to know 

A VoIP softphone functions as an app that replicates traditional IP phone capabilities, enabling Voice over Internet Protocol users to make and receive calls using generic hardware like computers or mobile devices (e.g., smartphones) without the need for dedicated phone units or complex setups like IP PBX or SoftSwitch configurations. 

Here's a comprehensive guide to help you select the best VoIP softphone software tailored to your needs. We've curated this list based on popular choices within the VoIP.ms community: 

5 softphone options for your businesses and personal use 

1. Acrobits 

Acrobits has been a leader in softphone solutions since 2009, offering robust options like their SIP "Groundwire" tailored for business use. Available on Android, Apple, and desktop platforms, Acrobits' offerings include features like Secure Call with support for multiple ZRTP ciphering algorithms, push notifications for calls, and messaging capabilities. They also provide white-label customization options for corporate users, allowing branding and customization across platforms seamlessly, including recent additions like video conferencing support. 

2. Bria 

Bria, another longstanding player in the SIP softphone market since 2009, offers comprehensive solutions, including Bria Solo and Bria Teams. Besides core VoIP features, Bria includes team messaging, video conferencing, and screen-sharing functionalities. It integrates smoothly with applications like Mac Address Book and Microsoft Outlook, supports auto-answer features, and is compatible with leading PBX systems like Asterisk and FreePBX, making it ideal for corporate environments. 

3. Grandstream Wave (GS Wave) 

Grandstream Wave extends the functionality of IP PBX systems to desktop, web, and mobile environments. Initially designed to complement UCM6300 IP PBX, GS Wave has evolved into a standalone softphone application, offering seamless integration and robust VoIP capabilities with minimal configuration. While the setup may require some technical knowledge, it provides a comprehensive VoIP service leveraging Grandstream's expertise in the industry. 

4. Linphone 

Linphone, an open-source SIP softphone solution, caters to a wide range of users, including Linux, Windows, macOS, iOS, and Android. Known for its flexibility and community-driven support, Linphone supports audio and video calls and integrates easily with VoIP Softswitches or IP PBX systems. While the setup may be more involved for non-tech-savvy users, extensive online documentation and community forums offer support and guidance. 

5. Zoiper 

Zoiper, renowned for its user-friendly interface and multi-platform support (iOS, Android, Desktop), is favored by residential and business users. Offering essential communication features and advanced options like client branding, API interaction, and SDK solutions, Zoiper minimizes the learning curve while providing robust functionality for diverse VoIP needs. 

Other Options 

Additional softphone options include Jitsi, MizuPhone/MizuDroid, MicroSIP, and Telephone, each offering unique features and platform compatibility suited for various user preferences and technical requirements. 

Choosing the right softphone involves balancing ease of setup, feature set, and compatibility with your VoIP service provider like VoIP.ms. Explore these options to find the best fit for your communication needs, whether you prioritize simplicity, advanced features, or cost-effectiveness.